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Privacy Policy

A legal disclaimer

Shop Disclaimer

All items are handmade and may contain slight variations in color, size, texture, or appearance. These variations are part of the handmade process and make each piece unique.

Glow effects, colors, and brightness may vary depending on lighting conditions, display settings, and materials used.

Items are intended for decorative or collectible purposes unless otherwise stated.

Buyer is responsible for reviewing item descriptions, sizing, and care instructions before purchasing.

Safety Notice

Some products may contain:

  • Small parts

  • Beads

  • Wire

  • Resin

  • Glow pigments

  • Buttons or embellishments

  • yarn

  • stuffing

These items may present a choking hazard and are not recommended for infants, unsupervised young children, or pets unless specifically labeled as child-safe.

Adult supervision is recommended when applicable.

These items were made around pets such as cat and dog

Care Instructions

To preserve handmade quality:

  • Spot clean only unless otherwise noted

  • Avoid prolonged moisture, heat, or direct sunlight

  • Handle glow/resin artwork with care to prevent damage

Shipping & Returns

Shipping times are estimates and may vary due to carrier delays.

Because items are handmade, customized, or made-to-order, returns or exchanges may be limited unless an item arrives damaged or incorrect.

Please contact the shop within a specified timeframe regarding issues with an order.

Intellectual Property

All artwork, designs, photos, logos, and product concepts are the intellectual property of the shop owner and may not be copied, reproduced, or resold without permission.

Privacy Policy - the basics

Welcome to Wolfsbane artisan studio. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our shop.

Information We Collect

When you place an order, contact us, or sign up for updates, we may collect:

  • Your name

  • Shipping and billing address

  • Email address

  • Phone number (if provided)

  • Payment information processed through secure third-party payment providers

  • Order details and purchase history

We may also collect basic website information such as:

  • Device type

  • Browser type

  • IP address

  • Pages visited

How We Use Your Information

We use your information to:

  • Process and ship orders

  • Provide customer support

  • Send order updates

  • Improve our shop and customer experience

  • Prevent fraud or misuse

  • Send promotional emails only if you choose to receive them

Payment Security

We do not store your full payment information. Payments are securely processed through trusted third-party services such as:

  • PayPal

  • Stripe

  • Etsy Payments

  • Shopify Payments

(Adjust this section to match the services you use.)

Sharing Information

We do not sell or rent your personal information.

We may share limited information with:

  • Shipping carriers to deliver orders

  • Payment processors to complete transactions

  • Website hosting or marketplace services necessary to operate the shop

Cookies

Our website or selling platform may use cookies to:

  • Remember preferences

  • Improve site performance

  • Analyze traffic and usage

You can disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing emails

To make a request, contact us using the information below.

Data Retention

We keep order and customer information only as long as necessary for:

  • Order fulfillment

  • Tax and legal obligations

  • Business records

Children's Privacy

Our shop is not intended for children under 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Wolfsbane artisan studio
Email: Quartzeye101@gmail.com

What to include in the Privacy Policy

Information You Collect

This tells customers what data you may receive, such as:

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment information (usually processed by a third party)

  • Order history

  • Messages sent through your shop or social media

How Information Is Used

Explains why you collect customer information, for example:

  • Processing orders

  • Shipping products

  • Customer service

  • Sending updates about orders

  • Marketing emails (if customers opt in)

  • Improving your website/shop

Payment Processing

States that payments are handled securely through services like:

  • PayPal

  • Stripe

  • Etsy Payments

  • Shopify Payments

And clarifies you usually do not store full card information yourself.

Shipping & Third Parties

Explains that some information may be shared with:

  • Postal/shipping companies

  • Payment processors

  • Website hosting platforms

  • Marketplace platforms like Etsy or Shopify

Only as needed to run the business.

Cookies & Website Data

If you have a website, this section explains things like:

  • Cookies

  • Analytics

  • Device/browser information

  • Website traffic tracking

Customer Rights

Lets customers know they may be able to:

  • Request their data

  • Correct information

  • Ask for deletion

  • Opt out of marketing emails

Data Protection

Explains the steps taken to help protect customer information, such as:

  • Secure payment systems

  • Password-protected accounts

  • Limited access to customer data

Data Retention

States how long customer information is kept for:

  • Taxes

  • Order history

  • Legal/business records

Children's Privacy

Usually states the shop is not intended for children under 13.

Contact Information

Includes:

  • Shop/business name

  • Contact email

  • Optional business address/location

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